About Us

WELCOME U™ considers the relationships that we have built with our clients and their hotel teams to be the most valuable part of our business. We go to great lengths to ensure that each of our hotel partners' training expectations are exceeded and that they are SUCCESSFUL in reaching their goals.

Our company was founded by top professionals in the hotel industry, with over 70 years of collective hospitality management experience. We have studied at some of the top universities in the U.S. and Switzerland and have been trained by the best of the best – Walt Disney World, Marriott, Hilton, Hyatt, and Lettuce Entertain You – just to name a few. We have managed award-winning and renowned hotels, specializing in the delivery of exceptional guest service.

We are passionate about service. We understand what it means to be true hospitality professionals and what it takes to exceed guest expectations.

We assist our clients in setting the standard for exceptional guest service and share our knowledge, experience, and passion in a way that will engage your entire team.

Thank you for considering WELCOME U™. We look forward to being your partner and to working with you and your team.